Privacy Policy

This Privacy Policy explains how Prisma (“Prisma”, “we”, “us”, “our”) collects, uses, shares, and protects information when you use our mobile application, website, and related services (the “Services”).

1) Controller & contact

Prisma is the controller of your personal data. Contact us at privacy@marketprisma.com.

2) Information we collect

• Account & profile — email address and identifiers provided via our authentication provider (Clerk). Optional profile details you choose to add.
• Content you submit — images, notes, and other item data you upload to build your catalog.
• Device & usage — device type, OS version, app version, language, and limited analytics events (e.g., features used, basic performance) to improve the product.
• Purchase data — subscription status and receipts processed by the app stores (Apple/Google) or our subscription partner.
• Support — messages you send to our support channels.

3) How we use information

• Provide, maintain, and improve the Services, including identification, market comparisons, and listing tools.
• Operate your account, sync your content, and deliver subscription features.
• Communicate important updates, security alerts, and support responses.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations and enforce our Terms.

4) Legal bases (EEA/UK)

Where GDPR applies, we rely on one or more of the following: performance of a contract (providing the app and your subscription), legitimate interests (product safety, analytics, fraud prevention), consent (where required for certain analytics/communications), and legal obligations.

5) Sharing & processors

We share personal data with service providers who help us operate the Services, under contracts that require appropriate safeguards:

• Authentication (Clerk) to manage sign‑in and account data.
• Subscriptions & billing (App Store / Google Play or a subscription provider) to manage purchases and entitlements.
• Analytics & diagnostics (e.g., product analytics and crash reporting) to improve stability and experience.
• Storage & infrastructure (cloud hosting) to store content and operate our backend.

We may disclose information if required by law or to protect rights, property, or safety.

6) International transfers

We may transfer data to countries outside your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

7) Retention

We retain personal data for as long as needed to provide the Services and for legitimate business purposes (e.g., security, legal compliance). You can delete your account at any time; we then delete or anonymize associated data unless retention is required by law.

8) Your rights

Depending on your location, you may have rights to access, correct, delete, port, or object to certain processing of your personal data. Exercise these rights via in‑app settings or by contacting privacy@marketprisma.com. You may also have the right to lodge a complaint with your local data protection authority.

9) Children

The Services are not directed to children under 13 (or the age required by your jurisdiction). We do not knowingly collect data from children.

10) Security

We implement technical and organizational measures designed to protect personal data. No method of transmission or storage is 100% secure; you use the Services at your own risk.

11) Choices

• Marketing communications — you can opt out of non‑essential emails via unsubscribe links.
• Analytics — where required, we ask for consent; you can disable certain analytics in device settings or app preferences if available.

12) Changes

We may update this Policy. We will post the updated version and adjust the “Effective date” above. If changes are material, we will provide additional notice as required.

13) Contact

Questions? privacy@marketprisma.com

This Policy describes Prisma’s practices for the app and marketing site. Additional notices may apply to specific features or jurisdictions.